HOW IT WORKS?
All the items in our store are digital items, available for instant download after the payment.
We use a third-party download platform for delivering digital items, via the email address provided at checkout. After the payment is processed, an email with a download link is sent instantly to the customer.
Delivery Time Exceeded or I can't open the file - can you email the files to me directly?
Sure, not a problem at all. Drop us a message with the name of your product and we'll email a link with the files to you as soon as possible, usually within 24 hours.
You should be able to get up and running with your purchase in no time but in case you get into any difficulty here are a few common questions and their answers.
We have 2 styles of Games:
Printable Games - which are PDF files that you can print at home or at a print store. Most home printers offer excellent quality so you'll get a great finish.
PowerPoint Games - The game is designed to be played on computers, PowerPoint 13 or a newer version is required to play.
Printable Games:
These are PDF files compatible with all computers, all you'll need is a copy of Adobe Reader, or another PDF viewer, installed on your device.
If you don’t have Adobe Reader on your computer, it can be downloaded for free here : www.get.adobe.com/reader
PowerPoint Games:
Computer with PowerPoint 13 or a newer version
If you don’t have PowerPoint on your computer, you can download the latest version of Microsoft PowerPoint for Mac & PC for a 30-day FREE trial here:
https://products.office.com/en-us/try
In order to use the scoreboard in the games in Powerpoint, what do I have to do?
To use the scoreboard you must have macros enabled in Microsoft PowerPoint. If not, you have to enable them.
Three different ways to enable macros:
https://youtu.be/foVQYkxRwqY
Another option the enable macros:
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Click the File tab.
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Click Options.
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Click Trust Center, and then click Trust Center
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In the Trust Center, click Enable Macro.
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Make the selections that you want, then click OK.
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Close the file and open it again, it should now work.
Try another option if the two ways did not get your scoreboard to work:
https://youtu.be/RPvZTFnQG3A
What do I receive with my purchase?
In both games: Printable or PowerPoint, you will receive a instant download link with the games and instructions.
CAN I PLAY ON THE BIG SCREEN?
It's super easy to play on your TV Screen or Projector for a great Game Show experience.
Just load the game on to your computer and mirror the screen to your device using the 'Mirror Screen'.
To connect a laptop to a TV with HDMI cable:
Locate the HDMI port on the laptop and the HDMI port on the TV.
Connect one end of the HDMI cable to the laptop. Connect the other end of the HDMI cable to the TV.
Using your TV remote, switch the Input to HDMI and start streaming.
If you have any questions, please feel free to message me.
Escape games: Why when I try to enter the QR code again, it does not ask me for the password?
If you want to test the password on the web before playing, please note that most cell phones save the password once entered. It could happen that during the game if you enter the website it may no longer ask you for the password. In this case I recommend that you open the link in a different browser (Chrome, Firefox, Edge, etc.) than the one you previously opened so that you do not have this problem.
Printable Escape Room: I am the one who cuts and prepares the game, can I play without knowing the answers beforehand?
Yes, you can play without knowing the answers to the puzzles. Just don't read the PDF with the solutions.
Printable Escape Room: How many people can play in each team? Is it possible to play in a group larger than 6 players?
The ideal is a maximum of 6 players. The idea of the escape games is that everyone interacts and tries to solve the puzzles as a team. That is why I recommend not very big teams. In large groups not all members will participate in the same way, because there would be many players trying to solve the same puzzle.
Yes, it is possible to play with more players, 6 is a personal recommendation about the number of participants, I recommend it due to the experience of years having a real escape room. To create a more intense and immersive experience.
If you have a question that you cannot find the answers please drop us a message using our contact me page and we'll always be happy to help. We will get back to you as soon as possible (usually within 24 hours). We’ll have it sorted in no time.
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